Park Info

Park Information

Welcome to BIG4 Rowes Bay Beachfront Holiday Park. Please enjoy your stay.

OFFICE HOURS

7.30 am to 7.30 pm daily (Christmas Day - 9.00 am to 11.00 am)
Seasonal time changes may occur, please check our website or at reception for up to date times.

For after hours urgent enquiries or noise disturbances please press the night bell at reception or call 0484 826 473

AMENITIES & LAUNDRIES

There are three amenity blocks (see our park map). An allocated PIN is required for access. Children under 12 must be accompanied by an adult at all times. Each block has a separate laundry with coin-operated washing and drying facilities and ironing boards.
Coins required: 2 x $2 per wash/dry
Irons available from reception during office hours.
Washing powder available for purchase from reception. Clothes lines available (see our park map). Laundry hours are 7.00 am to 9.00 pm.
*NOTE: there may be reduced amenities open during our low season - see reception for details.

BBQs

Four free gas BBQs are available for guest use only (see our park map). Public BBQs are also available across the road from the park on the foreshore.

BICYCLES, SKATEBOARDS & SCOOTERS

To be ridden during daylight hours only. Helmets must be worn and children under 12 must be supervised at all times. Bicycles, skateboards and scooters are not to be taken inside communal buildings.

BOOMGATES

Your allocated PIN is required for both entry and exit of the park. Please do not follow other guests in or out of the boomgate or give your PIN to anyone else, as this will stop your code from working when you need it. Damage to the gate is the responsibility of the guest.

CAMP KITCHEN (see our park map)

For guests use only. Please leave clean after each use. Power outlets are available for free charging of electrical equipment.

CHECK IN / CHECK OUT TIMES

Villas/Cabins: In - 2.00 pm | Out - 10.00 am
Early check in subject to availability.
Sites: In - 11.00 am | Out - 10.00 am
If you wish to extend please see reception the night prior.

DUMP POINT

Please refer to our park map.

FIRES

Unfortunately fires are not permitted in the park. Personal gas BBQ's are permitted.

FOR HIRE AT RECEPTION

FREE DVD and board game hire. FREE fishing rod hire.

($20 refundable deposit required)

HALF-COURT TENNIS

FREE. Register at reception. Bookings essential. Hours of use: 7.30 am to 7.30 pm. Please be considerate of noise when using the tennis court early morning and late evenings.

INSECTS & REPELLENT

Tropical North Queensland is home to a myriad of wildlife and this includes midges and mosquitoes. Whilst they are tiny they can be a nuisance and we recommend you pack some insect repellent. The park kiosk sells both repellent and repellent arm bands.

INTERNET

FREE internet kiosk available at reception.
FREE Wi-Fi available - unlimited downloads - access code from reception.

MAIL & PHONE MESSAGES

Mail can be collected at reception during office hours. Messages will be taken and delivered.

NOISE & BEHAVIOUR

Please be considerate of noise levels whilst staying within our park. Noise travels quite easily, so please keep this in mind and restrict noise between 10.00pm and 6am, when other guests may be sleeping.

PARKING

One vehicle is allowed per site or cabin/villa booked. Extra cars can be parked in the visitors parking provided across the road from the park.

PETS

Sorry no pets permitted.

PHOTOCOPIER, PRINTER, SCANNER, FAX & MAIL SERVICE

Available at reception.

PLAYGROUND

See our park map. Children under 12 must be supervised at all times.

RECYCLING

There are two recycling stations located in the park. (see our park map)

RUBBISH

Please assist by wrapping all food items prior to their disposal in bins provided. Bins emptied Monday, Wednesday and Friday.

SECURITY

Do not leave valuables in full view. Lock your vehicles/accommodation when you are not in attendance and while sleeping. Although all measures are taken to assist in the prevention of such circumstances, management take no responsibility for theft or damage of property.

SMOKING

Prohibited in all park-owned buildings, including all park accommodation, amenities blocks, pool area, playground and camp kitchen. A $200 cleaning fee may apply, if this is not adhered to.

SPEED LIMIT

Walking pace or 8kph throughout the park.

SWIMMING POOL

  • Pool Opening Times: 7.00 am to 8.00 pm.
  • Slide Operating Times: 9.00 am to 6.00 pm
  • Quiet Time: 7.00 am to 9.00 am and 6.00 pm to 8.00 pm
Please be considerate of noise when using the pool early morning or late evening. For guest use only. Please read and abide by pool rules. Children under 12 must be supervised by a responsible adult at all times.

TELEPHONE

A public phone is located at the front of the park (see our park map)

TOURS & BOOKINGS

Tour information and bookings available through reception, including ferry tickets to Magnetic Island.

VISITORS

Please remember that visitors are your responsibility and must also adhere to these guidelines. Visitor parking is available outside the front of the park. If you have booked a repair/tradesperson please notify reception (including expected time of arrival).

WATER USAGE

Please be water wise. Water restrictions are in place throughout Townsville.
Washing of boats/cars/caravans is permitted by bucket & sponge on grassed areas only.

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